Privacy Policy
Effective Date: November 18, 2025
Picture Perfect Glass (“we,” “our,” “us”) operates https://pictureperfectglass.com/ and provides residential and commercial window cleaning and exterior cleaning services. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.
By using our website, you agree to the practices outlined below. If you do not agree with this policy, please discontinue use of the site.
1. Information We Collect
Information You Provide
We may collect personal information when you:
- Request a quote or schedule a service
- Submit a contact form
- Communicate with us by phone, email, or text
- Provide information related to your property or service needs
This may include:
- Name
- Phone number
- Email address
- Service address
- Details about requested services
- Uploaded photos or attachments
- Referral source
Information Collected Automatically
When you visit our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time on site
- Cookies and similar tracking data
- Interaction behavior on forms and pages
Information From Third Parties
We may receive information from:
- Advertising platforms
- Lead services or referral partners
- Social media platforms
- Public sources
2. How We Use Your Information
We use your information to:
- Provide quotes and schedule services
- Communicate about appointments or service updates
- Send follow-ups, reminders, or customer service responses
- Improve our website and user experience
- Analyze website traffic and marketing performance
- Send promotions or service offers (only if you opt in)
- Maintain business operations and comply with legal requirements
3. How We Share Information
We do not sell your personal information.
We may share your information with:
- Service providers (hosting, analytics, scheduling tools, payment processors, marketing platforms)
- Contractors performing work on our behalf (only when needed)
- Legal or regulatory authorities when required
- Insurance or financial institutions as needed
- Parties involved in a business transfer (merger, sale, or restructuring)
All third-party partners are required to handle your information responsibly.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tools to improve user experience and understand site usage. You can disable cookies in your browser settings, but doing so may limit some functionality.
5. Your Choices
You may:
- Opt out of marketing emails or texts at any time
- Request access to the personal information we hold about you
- Request corrections or updates
- Request deletion of your information, subject to legal retention requirements
- Adjust cookie settings in your browser
To make a request, use the contact information at the bottom of this policy.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as needed for business, legal, or operational purposes, including service history, invoices, and communication logs.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing information.
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from anyone under 16. If we discover such information, we will delete it promptly.
10. International Use
If you access our website from outside the United States, you consent to the transfer and processing of your information in the U.S.
11. Changes to This Policy
We may update this policy occasionally. When changes are made, the updated version will be posted on this page with a new effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Picture Perfect Glass
Email: info@pictureperfectglass.com
Website: https://pictureperfectglass.com/